We purchased a king bed about three months ago to replace a popular brand name memory foam bed. I was a little hesitant as I really liked the old one but we needed to upgrade to a king, and we now understand the toxicity of flame retardant chemicals. My wife found this bed online and contacted Hendrik. At first I was a little hesitant to buy a bed without trying it out, and also about the transaction itself (we live in the states in California). Hendrik contacted us right away after my wife sent a message. He explained the ordering process and also that we could try the bed risk free. Hendrik was very attentive and helpful. After I checked out the bed online, I was really excited to get one. The bed arrived by truck, as scheduled. I think we were the first customers in California! We set up the bed right away…and immediately took a nap! It felt great to lay on and there were no chemical fumes at all…we are so happy to have a natural material bed at a reasonable, affordable price. The packaging was minimal and the set up was easy. I love that the bed is so simple yet comfortable. No bulky box spring or mattresses to collect dust and mites. We like the design so much I’m pretty sure we would buy whatever else this company builds. We are sleeping great every night. These beds are worth the investment!